Terms And Conditions

Our service to you

Hand Advice Helpline is a member of the ACHAH Group of companies.

When you make contact with The ACHAH Group one of our qualified call centre staff will be able to offer you free advice relating to your enquiry.

In certain instances the call handler may believe it necessary for you to take legal advice. At this point we will refer you to a specialist solicitor on our panel. There is no charge for this service.

They will offer you comprehensive advice and assistance about making a claim and answer any questions you may have. Where it is appropriate they will also make you aware that claims are run on a 'no win no fee' basis. You are under no obligation to act upon the advice given.

The Solicitors on our panel contribute to the cost of The ACHAH Group's marketing initiatives and services.

Contacting Us

There are different options available in how you can contact us:

  • You can complete the 'Call Back' feature on any of our web pages and one of our advisors will contact you at a time most convenient to you;
  • Or you can contact us on any of our Freephone 0800 number with any questions you have related to your condition.

Our call centre is open from 8am to 8pm Mon-Fri and 9am to 5pm at the weekend.

Our Web pages

Our web site is designed to give you free information on the conditions you may have. The contact details on our web pages can be used to make contact with one of our experienced advisors who will help you to establish whether you have the grounds to make a claim for compensation.

Should you complete the 'Call Back' section on any of our pages, your information will remain completely confidential and will only be accessed by our staff. To read more about our Privacy Policy please click on the link.

DID YOU KNOW ?...

In the 1970's it was recognised that vibrating industrial power tools could cause Vibration White Finger Syndrome.
Hand Advice Helpline FREE Confidential Advice
0800 884 0275

lines open Monday-Friday 8am-8pm

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We will contact you at a time convenient to you.